Where do I find information about material collection?
Detailed information on material collection can be found in the current service specifications, or at

How can I order request forms?
Send a fax to +49 6221 3432-150 or an e-mail to Please remember your doctor’s seal or customer ID.

Where can I reach the courier service hotline?
Tel. 06221 3432-120

Where can I make telephone enquiries about test results?
Specialist laboratory/laboratory association +49 6221 3432-300 Mon-Fri 7:30 a.m. to 8 p.m.

How do I request follow-up tests?
By phoning the specialist laboratory/laboratory association: +49 6221 3432-300
Fax + 49 6221 3432-110

What is the number of the remote data transmission (RDT) hotline for questions related to channels, results transmission and remote data transmission?
Tel.: Release of results +49 6221 3432-178
Tel.: Technical enquiries +49 6221 3432-777
Fax: +49 6221 3432-8777
Transmission of results

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